RETURNS & EXCHANGES
WE STAND BEHIND OUR PRODUCTS AND WANT YOU TO BE 100% SATISFIED WITH YOUR PURCHASE.
CAN I RECEIVE A REFUND?
UNFORTUNATELY NO. ALL SALES ARE FINAL.
CAN I EXCHAGE MY PURCHASE?
YES. WE DO EXCHANGES. IF YOU LIVE IN THE UNITED STATES AND WANT TO EXCHANGE YOUR PURCHASE, IT MUST BE DONE WITHIN 10 BUSINESS DAYS OF RECEIPT. SIMPLY CONTACT US VIA EMAIL AND LET US KNOW YOU WANT TO MAKE AN EXCHANGE. WITHIN 24 HRS ONE OF OUR REPRESENTATIVES WILL CONTACT YOU WITH FURTHER INSTRUCTIONS.
IF YOU LIVE OUTSIDE THE UNITED STATES AND WANT TO EXCHANGE YOUR PURCHASE IT MUST BE DONE WITHIN 20 BUSINESS DAY OF RECEIPT. SIMPLY CONTACT US VIA EMAIL AND LET US KNOW YOU WANT TO MAKE AN EXCHANGE. WITHIN 24 HRS. ONE OF OUR REPRESENTATIVES WILL CONTACT YOU WITH FURTHER INSTRUCTIONS.
PLEASE NOTE, ALL INTERNATIONAL CUSTOMERS ARE RESPONSIBLE FOR DUTY AND/OR TAX COSTS TO SHIP TO OUR WAREHOUSE IN THE UNITED STATES.
IF YOU LIVE IN THE
WHAT ITEMS ARE NOT ELIGIBLE FOR AN EXCHANGE?
- AN ITEM THAT HAS BEEN WASHED AND/OR USED IN ANY WAY.
- AN ITEM DAMAGED BY IMPROPER USE.
- AN ITEM THAT EXCEEDS 10 BUSINESS DAYS OF RECEIPT.
- AN ITEM THAT HAS NO RECEIPT OR PROOF OF PURCHASE
- PROMOTIONAL ITEMS
CAN I EXCHANGE A GIFT?
YES! YOU CAN EXCHANGE A GIFT FOR ANOTHER ITEM.
I PURCHASED ONE OF YOUR ITEMS FROM A BRICK AND MORTOR STORE. CAN I RETURN AND EXCHANGE IT THROUGH YOUR ONLINE STORE?
NO. IF YOU PURCHASED AN ITEM THROUGH A BRICK AND MORTOR STORE, PLEASE CONTACT THEM TO RETURN OR EXCHANGE IT.